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Terms & Conditions

VOM FASS is committed to being responsive to our customers’ needs. If you have any comments or suggestions, please e-mail us at 

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Before using, please read these policies carefully. By accessing any portion of the site, you are indicating that you have read and understood, and that you assent to be bound by, these website policies, which may be amended CHB (Milton Keynes) ltd to time by VOM FASS AG and its related companies. If you do not agree to these website policies, you are not permitted to access the site. This website is operated by CHB (Milton Keynes) ltd, your company name under license from VOM FASS AG.

Shipping and Handling: The company delivers to the UK. All prices for delivery are automatically calculated and added to the total at the checkout. All orders are typically processed within 24 hours, Monday through Friday. Orders placed after 12:00pm are typically processed on the following working day. Orders placed on Fridays (after 12:00pm) and weekends are typically processed on Monday. Most shipments should arrive within 3-5 working days (delays are occasionally inevitable due to unforeseen factors).

Delivery Terms: The company sends goods by standard carrier. Standard carrier deliveries are usually made between 9:00am and 7:00pm. The company does not take responsibility for the delivery of goods once they have been properly shipped; responsibility for proper delivery lies with the carrier.

Payments: We aim only to display items which are in stock and which can be delivered to you quickly. If we are unable to supply a particular item you have ordered, we will notify you as soon as possible after receiving your order. If this happens, you may cancel your order, and we will refund your money. This applies only to goods that have not already been shipped or picked up by the customer.

Disclaimer: Neither we, nor our affiliates, officers, directors, employees, agents, third-party content providers, sponsors, licensors or associates warrant that the site will meet your requirements or be free of interruption, nor do we make any warranty as to the results that may be obtained from use of the site. We explicitly disclaim any responsibility for the accuracy, content or availability of advice, information, content, service, materials or merchandise provided through the site. Further, no oral or written information or advice provided through the site shall create a warranty. We encourage discretion when using the Internet, whether using our or anyone else’s service. We cannot be held accountable for the accuracy, copyright compliance, legality or decency of information contained in materials, products, services and advice provided by third-party sites, and you hereby irrevocably waive any claim against us with respect to such sites.

Refund Policy: We do offer a refund policy; however, please be aware that once an order has been placed, there will be an additional handling charge of £ 4.50 for any amendments to the order. We do not accept any liability from the shipping company for any damages incurred in transit. However, we will exchange or replace damaged products if we feel that the damage warrants an exchange. Only products that have not been used and are still packaged will be exchanged.

Website Content: All rights in the designs and information on our website are owned by us. They are protected by copyright, trademarks and other intellectual property rights. You may view, copy and print portions of our website for the purpose of placing an order with us or other personal uses. The materials on our website may not be used for any commercial reasons without our advanced permission.

Limitation of Liability: Neither the company nor any third party involved in creating or delivering the website will be liable under any theory (including negligence) for any incidental, consequential, indirect, special, or punitive damages arising out of your access to or use of the website, even if the company has been advised of the possibility of such damages. The company may change information contained on the website at any time. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws. You assume the entire risk as to the use of this web site. If you are dissatisfied with the website or any content on the site, your remedy is to discontinue using this site.

DMCA: As the Company asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by the Company Site violates your copyright, you are encouraged to notify the Company in accordance with its Digital Millennium Copyright Act Policy (“DMCA Policy”).  If you have a question, please write to us

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